To contact us directly to update or cancel your booking please call us on:
Within NZ: 07 869 5222
International: 0064 7 869 5222
Please note that a 3% credit card charge applies when using Visa or Mastercard.
Standard BookingsIf cancelled or modified up to 7 days before date of arrival, a $30.00 administration fee will be charged. If cancelled later or in case of a no show, 100 percent of the first night will be charged.
HOTDEALS BookingsBookings cancelled less than 7 days prior to arrival will be charged the first nights accommodation as a cancellation fee.
Bookings cancelled prior to 7 days of arrival date will not be charged.
Please Note: We are not pet friendly.